Shipping policy

We currently deliver to addresses within the United Kingdom only.

Delivery charges

  • Standard delivery: £4.99 for orders under £100.

  • Free standard delivery for orders of £100 or more.

  • Express delivery: £6.99 for all orders, including those qualifying for free standard delivery.

Delivery charges are shown at checkout before you complete your purchase.

Tracking your order

Once your order has been dispatched, you will receive an email confirming the delivery provider and your tracking number, so you can follow your parcel’s progress.

Your delivery details

Please check that your delivery address is complete and accurate before placing your order.

If you notice an error, please contact us as soon as possible through our Contact page. We will do our best to help, although changes may not be possible once your order has been dispatched.

Delivery support

Your delivery provider’s tracking service will offer the latest updates on your parcel and any available delivery options.

If your order is delayed, arrives damaged, or is marked as delivered but you have not received it, please contact us through our Contact page. We will work with the delivery provider to investigate and help resolve the issue.

Our responsibility for your order continues until it has been received by you or someone you have nominated to accept it.

Nothing in this policy affects your statutory rights.